Arrival and departure
Rooms are available from 2 p.m. on the day of arrival. Guests are kindly invited to arrive by 6.00 p.m. If arrival is planned after 6:00 p.m., please inform the hotel's management, otherwise the reservation will be cancelled!
Rooms must be vacated by 11 a.m. on departure day.
Dogs are accepted if previously agreed. (14,00 € per day without food. Please bring your blanket and basket. Dogs are admitted in some parts of the restaurant (terrace, vernada and bar) but not in other pats of the restaurant, in the SPA and in the garden.
We are a non-smoking hotel. Smoking is forbidden in all rooms and in all public areas of the hotel. You are welcome to smoke outdoors!
Your booking is binding once you have received written confirmation from us by email, fax or post and we have received a deposit from you.
If you order this voucher, you have a seven-day right of withdrawal from the purchase.
The beneficiary has the right to cancel or not accept the voucher.
Please note that a refund to the buyer can be made only via credit card.
From 1st of January 2014 a Tourist Tax of 1,80 € per person and day (from 14 years) applies. This tax is not included in the total price of your stay and has to be paid separately onsite.
Your vacation is secure
Your vacation is secure. In order not to be charged cancellation fees in case of a travel cancellation, we recommend you take our trip cancellation insurance. Click here to book your policy.
Methods of payment
The bill can be paid in cash (Euro) or by credit cards (bancomat, Eurocard, Visa, Mastercard - no American Express and Diners Club!)
Bank details: Südtiroler Sparkasse AG - Agentur St. Martin Passeier
Account holder: Hotel Saltauserhof KG des Pircher Sepp & Co
IBAN: IT 64 T 06045 58840 000000047005
BIC / SWIFT: CRBZIT2B031
We regret that it is not always possible to confirm your floor or room number within a specific category in advance.