Arrival and departure
Rooms are available from 2.00 p.m. on the day of arrival. Guests are kindly invited to arrive by 6.00 p.m. If arrival is planned after 6.00 p.m., please inform the hotel's management, otherwise the reservation will be cancelled!
Rooms must be vacated by 11.00 a.m. on departure day.
You are welcome to bring your dog by prior arrangement. (15,00 € per dog day excluding food). Please bring your own blanket or basket. Dogs are permitted in parts of the restaurant area (terrace, conservatory and bar). Dogs are not permitted in all other restaurants, in the wellness area and in the garden.
We are a non-smoking hotel. Smoking is forbidden in all rooms and in all public areas of the hotel. You are welcome to smoke outdoors!
Your booking is binding as soon as you have received written confirmation from us by email, telefax or post.
You may cancel your voucher order for 7 days after purchase.
The recipient is free not to accept the voucher.
Refund of the amount paid is only possible via credit card.
A local tax of 1,80 € per person per day has been introduced for all persons aged 14 and over. This tax is not included in the total price for your stay and is paid locally.
Travel cancellation insurance
Safely into the holidays.To ensure that you are not charged any cancellation fees in the event of cancellation, we recommend that you take out a travel cancellation insurance. To book your insurance please click here.
Methods of payment
The bill can be paid in cash (Euro) or by credit cards (bancomat, Eurocard, Visa, Mastercard - no American Express and Diners Club!)
Bank details: Südtiroler Sparkasse AG - Agentur St. Martin Passeier
Account holder: Hotel Saltauserhof KG des Pircher Sepp & Co
IBAN: IT 64 T 06045 58840 000000047005
BIC / SWIFT: CRBZIT2B031
We regret that it is not always possible to confirm your floor or room number within a specific category in advance.